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legal templates for startups in southeast asia
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Save time and money on legal fees with our free legal templates for routine legal paperwork, tailored to the Southeast Asian market.
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Our aim is to empower startups to self-serve their legal basics. Browse our documents, download what you need, and save your legal spend for the things that really matter.
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If you need to talk, just get in touch and speak to one of our startup lawyers in Singapore.
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Our library of awesome free legal templates is available for use by business users, including legal services providers. You can download, use and modify the templates free of charge subject to our template terms of use.
Click on any template below to access it. You will be given the choice of downloading a PDF version of the template or an editable Word version.
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The templates are a guide only. You are welcome to use them, but because of their nature, we have had to make them generic. They do not cater for every situation.
Businesses using the templates will need to consult their lawyer to ensure that their use of these documents is appropriate to their situation.
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This agreement is for use when a company primarily wishes to bring in employees from a target company, rather than acquiring its business. Acqui-hires are common amongst well-funded startups looking to expand their teams by hiring talent from other startups. Often the employees are acqui-hired from businesses that are failing and are subsequently shut down.
This agreement covers the transfer of the employees and release of any existing restraints, together with a general assignment of intellectual property rights. It sets out the terms of payment of the acquisition amount – this is sometimes paid in tranches and adjusted if the transferring employees subsequently move on soon after completion of the acqui-hire.
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This is a simple agreement for the provision of advisory services to an early stage company (including where a company is establishing a formal advisory board).
This template is drafted on the basis that the advisor is to receive shares in the company as compensation for the services provided. It assumes no cash compensation will be paid. Some of the shares may be clawed back by the company if the advisor fails to make the expected contributions over the agreed period, which is usually one or two years.
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This template cap table is intended for use when considering a potential equity investment in a company (whether from existing shareholders, external investors, or both). The template works when the number of new shares to be issued is calculated:
- based on a specific investment amount at a specific pre-money valuation of the company e.g. an aggregate investment of $500,000 at a pre-money valuation of $2m
- on a fully diluted basis i.e. all unexercised options (if any) are treated as existing shares in the company for the purpose of calculating the number of new shares to be issued
- no anti-dilution rights are triggered by the issue of the new shares
- all shares issued in consideration for the conversion of debt to equity are issued at a discount to the price per share paid by the cash investors. If all of the debt is converting at the same price per share paid by the cash investors please use our template investment capitalisation table for debt converting without a discount
- the investment is made on a fully diluted basis, i.e. if a new employee share option plan (ESOP) is established as part of the investment round, the dilutionary effect of the ESOP is borne entirely by the founders and any other existing shareholders, and not by the investors. This is the most common approach.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This template cap table is intended for use when considering a potential equity investment in a company (whether from existing shareholders, external investors, or both). The template works when the number of new shares to be issued is calculated:
- based on a specific investment amount at a specific pre-money valuation of the company e.g. an aggregate investment of $500,000 at a pre-money valuation of $2m
- on a fully diluted basis i.e. all unexercised options (if any) are treated as existing shares in the company for the purpose of calculating the number of new shares to be issued
- no anti-dilution rights are triggered by the issue of the new shares
- all of the new shares are issued at the same price per share, including any new shares issued in consideration for the conversion of debt to equity. If all of the debt is converting at a discount to the price per share paid by the cash investors (e.g. under the terms of an existing convertible loan agreement) please use our template investment capitalisation table for debt converting at a discount.
- the investment is made on a fully diluted basis, i.e. if a new employee share option plan (ESOP) is established as part of the investment round, the dilutionary effect of the ESOP is borne entirely by the founders and any other existing shareholders, and not by the investors. This is the most common approach.
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This Due Diligence Document List is a list of legal documents for review by potential investors. Investors are likely to request additional documents, depending on the nature of the company’s business, but this list is a good starting point.
We suggest that companies keep an electronic file of the documents in this list so that when requested, they can be provided quickly. In any event, once you begin to consider raising capital, an early task will be to gather the documents set out in this document list.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This is a template checklist which sets out the steps typically required to take a series A investment transaction from signing to completion. The items included are examples only; when creating your own checklist you should always refer to the key transaction documents (typically a subscription agreement and shareholders’ agreement, and a new constitution reflecting the terms of the shareholders’ agreement) to determine what items need completing.
As this checklist covers only the most typical completion steps, it does not provide for the following items which are sometimes seen on investment transactions:
- a rolling close, under which the company has a set amount of time after completion to find investment from other investors on the same terms
- investment in tranches, i.e. more than one closing date
- conversion of any debt or convertible notes on completion of the investment.
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what this is
This note is a convertible instrument that is intended to be used by a startup to document a seed investment from a third party investor or a bridge financing from existing shareholders.
The terms of the note are substantially based on the keep-it-simple-security created by 500 Startups and include some of the investor friendly provisions typically included in convertible seed investments in the US and as adopted for other global markets.
how it works
This note anticipates that the investment amount is drawn down in one lump sum and is unsecured. The investment amount:
- automatically converts to equity on the date of a qualifying capital raise
- is repayable (potentially at a multiple of the outstanding amount) or convertible at the investor’s discretion on the occurrence of a liquidity event
- is repayable or convertible at the investor’s discretion at any time following maturity.
This note also anticipates that it may be one of a series of identical notes entered into as part of a seed investment round. In that case, some decisions that relate to the investment round as a whole are to be made by a majority of the investors, rather than by an individual investor.
related guides
- 8 key features of convertible notes in southeast asia
- raising capital for your startup: convertible notes vs equity
- raising seed capital in southeast asia: structure & terms
you might also like
We also have another popular variation of the convertible note – our SAFE convertible note template.
The terms of the note are substantially based on the simple agreement for future equity created by the US accelerator, Y-Combinator.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This is a simple term sheet for a convertible instrument that is intended to be used by a startup to document a seed investment from a third party investor or a bridge financing from existing shareholders.
The terms of the note are substantially based on the keep-it-simple-security (KISS) created by 500 Startups and include some of the investor friendly provisions typically included in convertible seed investments in the US and as adopted for other global markets.This term sheet anticipates that the investment amount is drawn down in one lump sum and is unsecured. The investment amount:
- automatically converts to equity on the date of a qualifying capital raise
- is repayable (potentially at a multiple of the outstanding amount) or convertible at the investor’s discretion on the occurrence of a liquidity event
- is repayable or convertible at the investor’s discretion at any time following maturity.
This term sheet also anticipates that it may be one of a series of identical notes entered into as part of a seed investment round. In that case, some decisions that relate to the investment round as a whole are to be made by a majority of the investors, rather than by an individual investor.
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This is a template disclosure letter for disclosing against warranties provided in an M&A or capital raising transaction.
read our guide: tricky clauses: warranty disclosures (4 minute read)
read our guide: raising seed capital in southeast asia (8 minute read)
Typically under these transactions, a company (and, in some cases, its founders) provides statements to a purchaser or investor in the transaction documents. If any of these statements (known as warranties) turn out to be untrue, the purchaser or investor can bring a claim for a breach and potentially recover money from the parties that gave the warranties.
A disclosure letter protects warrantors, by allowing them to disclose any matters that are inconsistent with the warranties set out in the transaction documents. The purchaser or investor cannot bring a warranty claim in respect of matters which have been fairly disclosed. The disclosure letter is the document which formally records these disclosed exceptions to the warranties. It is therefore an integral part of the transaction documents and the earlier warrantors start preparing the document on any transaction, the better.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This document is intended for use by the founders of a new startup who wish to provide for some level of claw-back of a co-founder’s initial shareholding if he or she:
- ceases to work for the company (whether as an employee or contractor); or
- fails to make the contribution required of them to the business.
This type of arrangement is referred to in the startup and venture capital world as founder vesting.
The approach taken in this document is to provide for progressive vesting of a co-founder’s shares over a set period (e.g. 36 months). If the co-founder leaves the company or fails to make the required contribution to the business during that period, the company has the option to repurchase unvested shares for the price originally paid by the co-founder for those shares (which will usually be nil, if the shares were issued on incorporation of the company).
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This document is a short form co-founder agreement intended for use by the founders of a new startup who wish to provide for some level of claw-back of a co-founder’s initial shareholding if he or she ceases to work for the company (whether as an employee or contractor). In this document, the company’s right to purchase shares is limited to a situation where the co-founder ceases to work for the company, i.e. there is no expected contribution from the co-founder. If you would like the company to be able to repurchase shares for a failure by the co-founder to contribute to the company, use our southeast asia co-founder agreement – long form.
This type of arrangement is referred to in the startup and venture capital world as founder vesting.
The approach taken in this document is to provide for progressive vesting of a co-founder’s shares over a set period (e.g. 36 months). If the co-founder leaves the company during that period, the company has the option to repurchase unvested shares for the price originally paid by the co-founder for those shares (which will usually be nil, if the shares were issued on incorporation of the company).
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This agreement is for use when a startup wishes to issue shares to a new investor as part of a friends and family investment round in Southeast Asia. It sets out the mechanics for the investment and the warranties to be given by the startup. It provides for investment for ordinary shares in the company in one tranche, with no conditions (other than those relating to corporate authorisations).
There are no standard terms that apply to investment by friends and family type investors – these types of investments can often be relatively informal and may not always include the investor protection provisions required by professional investors or formal investment groups, such as angel groups.
Your lawyer or company secretary will need to complete any necessary board and/or shareholder resolutions needed to implement this document.
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This is a simple company friendly consultancy agreement for engaging independent contractors or consultants (e.g. individuals or sole operator companies) to work within a business.
This template includes a restraint on the independent contractor to ensure that the independent contractor does not jeopardise the company’s business (by competing or similar) during the term and for a set period after. To be enforceable, a restraint must be reasonable. This, in turn, will depend on the facts relating to the agreement. However, the longer the restraint and the broader the restrained area, the more likely that arguments could be raised about the enforceability of the restraint.
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Technology businesses in Southeast Asia often have group structures. For example, a business may have trading subsidiaries in Indonesia, Malaysia and/or the Philippines, and a holding company in Singapore. Loan arrangements within such group structures are relatively common.
This is a simple intercompany loan agreement that records an unsecured loan between group companies.
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This document is intended for use by the founders of a startup company to formally transfer intellectual property relevant to the business, products or services of the company, to that company.
Before completing this deed, we suggest that companies and their founders first work to identify and record the intellectual property that the company intends to use (or is already using) in its business, including details of who:
- created the intellectual property, and on what basis (e.g. as a founder, employee or external consultant of the company)
- owns that intellectual property and on what basis (i.e. if the company owns intellectual property because it was created by its employees in the course of their employment, this should be recorded)
This will help:
- to identify intellectual property that needs to be transferred by a founder or consultant, etc. to the company (and to properly describe that intellectual property in a deed of assignment)
- to prove ownership of the company’s intellectual property in the future, e.g. in a capital raising or M&A transaction.
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This is a simple document to outline the main in principle terms of a proposed commercial relationship. The document is not legally binding (other than the confidentiality, termination, and governing law provisions in part D).
Other than the statement that the document is not intended to be binding and part D, there is no suggested content included – the document is simply a framework for the parties to record the in principle commercial terms that have been agreed, prior to preparing a formal agreement.
Although the letter of intent is non-binding, it can create moral or ethical obligations that are difficult to back away from. It is therefore important not to over-promise, and to set out relevant assumptions.
This document does not include an exclusivity provision – either party is free to enter into negotiations, or contract, with third parties for a similar or competing relationship.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This Due Diligence Document List is a list of legal documents for review by potential purchasers of the shares or assets of a target company in a private M&A transaction. In the course of the purchaser’s due diligence investigations, additional questions will inevitably arise, but this list is a good starting point.
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This is a template term sheet for use when one tech company is acquiring the shares of another tech company. It sets out the principal terms agreed between the acquiring company and the shareholders of the target company prior to preparing the formal sale and purchase agreement. The acquisition of a competing and/or complementary business in this manner is a common strategy of well-funded high growth technology companies.
This term sheet assumes that the transaction will be structured as a share sale (as is most common). It should not be used in connection with an acquisition of the business and assets of a target company. This term sheet is not legally binding (other than the confidentiality obligations in part B); it simply sets out the terms agreed in relation to the acquisition.
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This is a simple mutual (or two way) confidentiality agreement setting out the terms on which each party will keep confidential the other party’s information.
It has been drafted to be fair to both parties and to enable easy signing (without the need for lengthy negotiation). If the purpose for which the information is being exchanged is highly sensitive or has unique aspects, consider whether a more belts and braces agreement may be required.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
what this is
This note is a convertible instrument that is intended to be used to document a seed investment from a third-party investor or a bridge financing from existing shareholders.
The terms of the note are substantially based on the simple agreement for future equity created by the US accelerator, Y-Combinator.
how it works
This agreement anticipates that the investment amount is drawn down in a lump sum on one date and is unsecured. The amount of the investment is not a loan, has no set maturity or repayment date and does not accrue interest. The investment amount remains outstanding until:
- it is automatically converted to equity on the date of a qualifying equity financing
- it is repaid or converted (at the election of the investor) on the occurrence of a liquidity event.
related guides
- 8 key features of convertible notes in southeast asia
- raising capital for your startup: convertible notes vs equity
- raising seed capital in southeast asia: structure & terms
you might also like
We also have another popular variation of the convertible note – our KISS convertible note template.
The terms of the note are substantially based on the keep-it-simple-security created by 500 Startups.
using our templates
Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This is a simple term sheet for use when a startup is raising capital from seed investors in Southeast Asia. It sets out the terms agreed between the company and the investors prior to preparing the formal agreements. Generally in this type of capital raising the formal agreements will be a subscription agreement – see the template southeast asia seed subscription agreement – and a shareholders’ agreement – see the template southeast asia seed shareholders’ agreement. The term sheet is not legally binding (other than the confidentiality obligations in part B); it simply sets out the terms agreed in relation to an investment.
There are no standard terms that apply to investment by seed investors – these types of investments can often be relatively informal and may not always include the investor protection provisions required by professional investors on larger series A investment rounds. We recommend that you read our guides to raising seed capital in southeast asia.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This is a simple shareholders’ agreement intended to be implemented by a startup at the time it closes a seed investment round in Southeast Asia.
This agreement deals with the management of the startup and the relationship between the founders, any other existing shareholders and the investors (e.g. rights to appoint directors, matters requiring the approval of any investor-appointed directors, the provision of financial information, confidentiality provisions, etc).
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This agreement is for use when a startup wishes to issue shares to a new investor as part of a seed investment round in Southeast Asia. It sets out the mechanics for the investment and the warranties to be given by the startup. It provides for investment for ordinary shares in the company in one tranche, with no conditions (other than those relating to corporate authorisations).
There are no standard terms that apply to investment by seed investors – these types of investments can often be relatively informal and may not always include the investor protection provisions required by professional investors on larger series A investment rounds.
using our templates
Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This is a term sheet for use when a startup based in Southeast Asia is raising capital from series A investors. It sets out the terms agreed between the startup and the investors prior to preparing the formal agreements. Generally in this type of capital raising the formal agreements will be a subscription agreement, a shareholders’ agreement and an updated constitution. The term sheet is not legally binding (other than the confidentiality and exclusivity obligations in part B); it simply sets out the terms agreed in relation to an investment.
There are no standard terms that apply to investment from series A investors in Southeast Asia. We recommend that you read our guides to raising series A capital in southeast asia.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
This agreement is for use by Southeast Asian companies looking to redomicile or flip to Singapore. Our experience is that, with a few exceptions, most Southeast Asian tech startups wishing to raise capital from professional investors end up being domiciled in Singapore (either to attract investment or as a requirement of their investors).
Flipping to a new jurisdiction can be done in two ways: either by a transfer of shares or by a transfer of assets. Please see our guides to raising seed capital in southeast asia for more information on the different processes involved. This agreement is for the first option – where the shares in your existing company are transferred to a newly incorporated Singapore company. That new company then issues shares to the shareholders of the existing company in equal proportions. These are separate corporate transactions in two different jurisdictions requiring legal and tax advice in each of those jurisdictions.
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This is a simple startup shareholders’ agreement for use during the earliest stage of a company’s development, i.e. while the founders are the only shareholders and before the company receives funding.
This agreement is intended to cover matters that are often important to founders but that are not always covered in off-the-shelf company constitutions, specifically:
- the composition of the board
- pre-emptive rights on new share issues
- rights of first refusal on transfers of existing shares
- non-compete undertakings
- assignment of intellectual property rights.
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Use of a template by business users is free of charge and is subject to you agreeing to our template terms of use.
From capital raisings to drafting governance contracts, we help startups every day with their legal needs. We’ve created a new guide to help founders find their feet: Top Ten Legal Templates for Startups: A guide for companies based in Southeast Asia.
This guide contains basic tips when putting this paperwork in place. Having these documents in order can help your startup further down the line, particularly when raising investment. With each template, we cover what it does, when a startup might need to use it, and essential points that founders should wrap their heads around.
All legal agreements we cover in the guide are also available for download free on our website. These templates include explanatory notes to help founders and non-lawyers complete the agreement.
Have questions about our guide or one of the templates? Feel free to get in touch with us if you’d like some help adapting one of the agreements we’ve recommended.
Access the guide by filling out your details below:
read our startup case studies
Fintech startups are the next big thing in the Southeast Asian tech scene. Kindrik Partners client C88 (formerly Compare88) is racing ahead of the pack after securing the backing of high-profile VC investors including Telstra Ventures.
C88 provides online financial services price comparison tools, helping consumers to compare the offers of major brands for products such as credit cards, personal loans, mortgages, vehicle loans, savings accounts and insurance. The company also offers a brokerage service, enabling consumers to purchase products directly on the C88 platform – for which C88 has secured relevant financial services licences through Southeast Asia.
Founder and CEO, J.P. Ellis, talked to us about the company’s background, its most recent series B financing round, and how they have found working with Kindrik Partners.
the c88 story
Prior to C88, founders Karl Knoflach and J.P. worked in private equity, finance, operations and leadership. The C88 senior team also consists of Gary Empl, a professional software developer with over two decades of experience leading teams in the creation of cutting-edge software in the financial services industry. Karl and Gary were part of the original founding team of einsurance.de in Munich in 1999 – a revolutionary company in the German insurance space which later became Check24.de, the German market-leader.
C88’s commercial teams in Indonesia, the Philippines and other markets are made up of senior bankers, insurance executives and sales operators with many years of experience in financial products sales and distribution. This experience, and the networks that senior team members bring, is crucial to C88 maintaining its market leader position.
J.P. notes that the Southeast Asian economy’s migration to digital begin with communities moving online for social needs. This was followed by online purchasing of physical goods, usually electronics and clothes, then travel bookings, followed more recently by financial services. This migration began in earnest in 2009, and by 2011 there were already major e-commerce providers. Online channel emerged in the insurance vertical in 2013, and C88 followed quickly releasing its platform in 2014.
J.P. observes that high traffic digital marketplaces, such as C88’s CekAja.com brand in Indonesia and eCompareMo.com brand in the Philippines, benefit consumers as well as underwriters. C88 can use its volume to create pricing efficiency for their customers. That volume also reduces the overall cost of acquisition for underwriters. Prior to the emergence of financial services e-commerce, banks and insurers basically only had two options for sales in the large markets of Southeast Asia: branches or physical agents. Digital sales through C88’s platform provides a highly cost-effective alternative.
challenges
Southeast Asia remains highly fragmented. Operating a multi-jurisdictional structure that is attractive to both consumers and providers, while keeping national regulators on-side, is challenging.
The company also faces the challenge of creating a common culture across national teams. Incentivising teams in different verticals and across countries to work together to solve problems creatively is an ever-evolving process of creative leadership and problem solving.
J.P adds that fortunately, C88’s team are multi-lingual and truly love what they do. It is not at all uncommon for them to log long hours during the week and weekends, because they genuinely enjoy what they do in building systems and solving problems for consumers in the region.
working with Kindrik Partners
As well as advising C88 on its venture capital financing rounds, Kindrik Partners’s Lee Bagshaw and Chris Wilson have helped C88 implement a variety of business critical structures including inter-company, cross-border licensing agreements and intellectual property documentation.
J.P says that Kindrik Partners provided high-quality and competitively-priced legal services in the critical areas of C88’s business. J.P. particularly appreciated the level of support he received when negotiating and completing the company’s recent Series B round led by Telstra Ventures – he says that the Kindrik Partners team know venture capital deals inside out, and made the negotiation of the financing documentation a breeze.
Kindrik Partners looks forward to helping C88 to continue its journey to become a leading fintech player in Southeast Asia and beyond.
Explore C88.
[Note: The firm’s name was changed to Kindrik Partners in July 2020 and references to the firm’s previous name have been updated.]
mClinica is a Singapore-headquartered health-tech company which provides data, analytics, and patient engagement tools for healthcare organisations in Southeast Asia. In 2017, mClinica closed a USD$6.3million series A financing round, with Kindrik Partners advising the company.
Founder and CEO Farouk Meralli talked to us about mClinica’s journey to date and working with Kindrik Partners.
the mClinica story
Whilst working for multinational pharmaceutical companies, Farouk identified issues in the healthcare sector in emerging markets. Pharmaceutical companies and public sector entities (NGOs and governments) lack access to consolidated data that similar companies in developed markets have. This is particularly so in Southeast Asia where pharmacies are mainly independent owner-operated businesses rather than the large branded chains that you see in established markets.
This led Farouk to start mClinica to connect pharmacies on a common mobile platform. The company launched in the Philippines in 2013, and has since expanded to Indonesia, Vietnam, Thailand and Malaysia. By the end of 2017, mClinica had connected over 60,000 pharmacy professionals and 12,000 pharmacies on a single digital platform. This platform now addresses several challenges in healthcare including education and engagement of pharmacy professionals, pharmacy-driven patient programs, and last-mile data.
Farouk recently received the Public Health Innovator Award from Harvard University for his work with mClinica, and was the youngest ever recipient of the award.
challenges
Due to the fragmented nature of the healthcare industry in Southeast Asia, developing mClinica’s products was no easy feat. Farouk had to recruit healthcare professionals who also had expertise in mobile technology, engage with lots of government agencies and regulators, and develop products that were flexible enough to work in different health contexts. However, Farouk’s patience and vision has paid off, with its pharmacy network now reaching approximately 80 million patients per month.
The business has also been through some financing rounds and other corporate transactions along the way, which Farouk admits can be a big distraction from the day job of growing the business – like all entrepreneurs, he just wants to focus on solving real problems for end users.
raising a series A round
mClinica’s series A round was led by Silicon Valley fund, Patamar Capital (formerly Unitus Impact), and joined by UK based Global Innovation Fund, MDI Ventures, and Endeavor Catalyst. Existing investors also took part in the investment round.
The cap raise was to help mClinica grow faster and enter more markets across Southeast Asia. By 2017, mClinica had a good profile in the regional tech and healthcare scene, and was known to investors. The company therefore had the luxury of picking investors that had knowledge of the healthcare space and would offer the best long-term strategic value.
In the end, mClinica was able to secure investment from well-known international investors, all of whom believed in the vision of transforming healthcare in Asia. A term sheet followed, and once a lead investor was committed, was agreed fairly quickly.
Farouk described an important aspect of the transaction was discussing the term sheet openly with all interested parties from the outset. This included existing seed investors who required careful management to avoid roadblocks later in the deal process.
working with Kindrik Partners
mClinica has worked with Lee Bagshaw since the incorporation of the business, including advising on seed funding deals with Kickstart Ventures, Spiral Ventures (formerly IMJ Investment Partners) and 500 Startups. Kindrik Partners has helped the company with other corporate and commercial matters, aside from the series A deal.
Farouk says: I believe mClinica was one of Lee’s first clients in Southeast Asia. Therefore to some extent we’ve been on the journey together in what is an exciting but challenging digital market. We feel like we’re in safe hands with Kindrik Partners. The team is very easy to work with and their VC transaction experience is second to none.
what’s next?
Since completing its series A financing, mClinica has continued to expand its pharmaceutical network, work on product development and grow its team. Right now, the focus is still on Southeast Asia, but mClinica’s products are also suited to many other developing countries worldwide.
As a transformative health-tech company operating in emerging economies, we’re proud to have been a part of Farouk’s journey to date. The digital economy in Southeast Asia will play a great role in improving healthcare delivery over the next decade and mClinica is leading the way.
[Note: The firm’s name was changed to Kindrik Partners in July 2020 and references to the firm’s previous name have been updated.]
Malaysian point of sale (POS) startup StoreHub is on a mission to help businesses execute better, through innovative technology and great design.
Wai Hong Fong, StoreHub CEO and co-founder, recently talked to us about his company and how he has found working with Kindrik Partners on their Series A capital raise.
the storehub story
Wai Hong refers to himself as an accidental entrepreneur. Most of his family are professionals and he says that it was a combination of kind of stumbling into opportunities plus being frustrated with a problem and wanting to solve it, which led him to where he is today.
After completing his BA in arts, media and philosophy at the University of Melbourne, he co-founded and became Managing Director at OZHut a lifestyle online retailer, where he did everything from writing code, web development and design, search engine optimization and even running the packing tables at the warehouse.
After 5 years at OzHut, he moved to China to study Mandarin and met a friend running a small retail store who asked him to look at his POS given Wai Hong’s e-Commerce background. He realised how terrible it was and not only wanted to help his friend fix this but other small to medium businesses that required offline and online sales support.
Wai Hong knew that the iPad POS was taking off in the US but there were no alternatives in Asia. With the belief that it was time for technology to revolutionise the traditional POS industry in Asia, and to help build better businesses, he co-founded StoreHub in 2013, along with current Chief Technology Officer, Congyu Li.
In the first 12 months of development, they bootstrapped the company then received a small investment from an angel investor, as well as a grant from Malaysia’s Cradle Fund. Wai Hong says that this initial funding allowed them to grow their product quickly and we’ve been cashflow positive and profitable since late 2015.
StoreHub is now a cloud-based iPad POS with inventory management, reporting and CRM, accessed via a mobile responsive backend, with over 850 retail stores paying a monthly subscription and customers in Malaysia, Philippines, Thailand and Indonesia.
In addition to the POS product offering, StoreHub supports its product with exceptional customer service based on the business to consumer experience which is not commonly offered by the industry.
In 2016, StoreHub announced a partnership with Malaysia-listed payments giant GHL Systems to deliver a fully integrated mobile point of sale (mPOS) credit card terminal and iPad POS solution. They also secured USD$850k in their Series A capital raising round from 500 Startups, as well as investors in China, Singapore and Malaysia.
Wai Hong says that StoreHub now plans to grow at least another 5 times its current size in the next year, add complementary products to their core offering and also enter new South East Asian markets, such as Thailand and Philippines.
challenges
Wai Hong notes that the biggest challenge for StoreHub is hiring and managing people, especially on a shoestring budget, talent acquisition and management is key.
The POS market is also highly competitive however StoreHub manages to differentiate because of their broad offering and leveraging their customer service focus which is generally seen as an afterthought in the industry. Being product and tech obsessed has also helped them stay ahead of the pack.
working with Kindrik Partners
Wai Hong primarily dealt with lawyers for the angel investment which involved local lawyers but it unfortunately turned out to be a painful and expensive experience.
He was then introduced to Kindrik Partners partner Lee Bagshaw through former Kindrik Partners lawyer, now investment analyst at tech VC Monks Hill, Lucy Luo. Lee supported StoreHub through the Series A capital raising, including drafting all of the documents which is unique for a deal like this, as investors usually provide the first round of documents.
Wai Hong says that it was our first serious cap raise and it was a refreshing experience given the angel investment round, knowing if I had an issue I would be getting sound advice. It made a huge difference that Lee thoroughly understood the South East Asian venture capital landscape, particularly as they had to negotiate with the investors.
Given Lee really understood StoreHub’s business, Wai Hong would work with him again on further corporate governance work like an Employee Share Options Scheme. He has also recommended both Kindrik Partners and Lee to a whole bunch of startups.
He says not only was Lee fast at delivering the work which helped StoreHub maintain their professionalism with investors, but he gets the space, market standards and provides valuable industry insights. Wai Hong thought Lee’s wealth of experience showed specifically when he advised on the all important term sheet, his advice and guidance was spot on.
Wai Hong also thinks that the Kindrik Partners Templates are also pretty cool, providing good information and learning points, and are a good starting point for legal work.
summing up
StoreHub’s growth is a testament to the company’s commitment to building a product and providing outstanding customer service. Kindrik Partners can’t wait to see what Wai Hong and the team have planned for their ambitious next steps.
Explore StoreHub.
[Note: The firm’s name was changed to Kindrik Partners in July 2020 and references to the firm’s previous name have been updated.]
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